The Assistant Manager Technical is a leadership role responsible for driving technical excellence, quality system performance, certification readiness, and capability building across all QA/QC levels . This role leads to the implementation and maintenance of integrated quality systems, supports recent projects and validations, drives customer and supplier quality initiatives, and ensures robust data-driven improvements. The Assistant Manager also plays a major role in departmental growth, team skills development, and operational discipline through daily reviews and KPI-driven actions.
Key Responsibilities
1) Leadership & People Development
- Lead and mentor QA/QC teams, ensuring consistent execution of quality practices.
- Drive skills development through training plans, coaching, competency mapping, and performance improvement actions.
- Conduct daily meetings with QA team members to review routine activities, issues, KPI performance, and value-add projects.
2) Certification & Management System Leadership (IMS / MDQMS)
- Lead and conduct certification activities including IMS (Integrated Management System) and MDQMS (Medical Device Quality Management System), ensuring system compliance and readiness.
- Coordinate certification audits, stage audits, surveillance audits, and re-certification activities with external bodies.
- Ensure timely closure of certification audit findings with strong CAPA, effectiveness checks, and evidence documentation.
- Maintain a certification compliance calendar and system health dashboards to ensure continuous readiness.
3) Audit Planning & Internal Audit Program
- Plan and publish internal audit schedules (annual/quarterly/monthly) for QMS/IMS/MDQMS requirements.
- Lead internal audit execution directly or through trained internal auditors; review audit reports and ensure closure of findings.
- Track audit actions and drive cross-functional improvements to prevent repeat non-conformances.
- Ensure audit preparedness acro