Ford is in the middle of a Supply Chain Transformation. One of the key focus areas to enable this transformation is to ensure robust management of supply chain risk and assurance of supply to ensure demand for our world-leading products can be met optimally.

As part of the transformation, we have initiated IT system development projects to support strategic business initiatives in various business units.

This role requires a blend of technical expertise, operational leadership, and modern support methodologies, collaborating closely with various internal external stakeholders (including MPL, Supply Chain Business partners, and our external suppliers). This is an excellent opportunity for an experienced IT qualified looking to lead a global team, drive automation/innovation, leverage cloud, and AI technologies and ensure operational excellence in a critical business domain.
- Bachelors degree in Information Systems, Computer Science, Supply Chain Management, or equivalent professional experience.




- Strong functional knowledge and awareness of Supply Chain business processes and supporting IT applications.
- Hands-on experience in multiple roles across the spectrum of the application lifecycle.
- 10+ years of IT experience, with 3+ years in a supervisory or team leadership role managing a production support or operations environment.
- Proven experience in vendor management, including managing relationships under an SLA-driven model.
- Proven experience working with ServiceNow and JIRA in an enterprise support capacity.
- Basic to intermediate knowledge of Google Cloud Platform (GCP) infrastructure and services, with experience supporting cloud-native environments and managing associated support challenges.
- Basic knowledge of AI technologies and skills, including familiarity with Generative AI tools and an understanding of how AI can be leveraged to streamline IT production support processes
- Hands-on experience with scripting and automation (e.g., Python) to

📌 Global Application Support Supervisor Supply Chain Systems (Chennai)
🏢 Ford
📍 Chennai