Learning Routes is one of the leading education services startups catering to the needs of working professionals by offering them varied choices in management and technology programs from reputed institutes/universities/colleges for pursuing the course online.
As Learning Routes, we are here to administer a flawless curriculum to the ones who are aspired to pursue their post graduate, diploma or certification programs from premium management universities. Reaching out to an individual, making the process user-friendly, having cutting edge innovations and giving a beneficial network of experts are just the bases of what we grant
Industry: Education Sales Industry
Education: Graduation/Post Graduation
Work Experience : 0- 2 years
Salary- 22,000
Working Days- 6
Job Type : Full Time
Department / Functional Area of the Job: Office Coordinator
Key Responsibilities:
Loan Grievance Handling:
• Address and resolve customer grievances related to loans in a timely and qualified manner.
• Maintain accurate records of all grievances and follow up on pending cases.
• Coordinate with relevant departments to ensure prompt and effective resolution.
Administrative Support:
• Perform general office duties such as filing, data entry, and document management.
• Assist in scheduling meetings, managing calendars, and coordinating appointments.
• Ensure smooth office operations by managing office supplies and equipment.
Excel and Data Management:
• Utilize basic MS Excel skills to create and maintain spreadsheets for tracking and reporting purposes.
• Input and manage data related to loans, grievances, and other office functions.
• Communication
• Serve as the first point of contact for customers and internal stakeholders regarding loan-related inquiries.
• Communicate effectively with customers to gather necessary information and provide updates on grievance status.
• Draft and distribute internal and external communications as needed.