Job Description

Job Summary
The Sr. Site Reliability Engineer is responsible for supporting the deployment and configuration of monitoring and logging tools, automating routine operational tasks, and maintaining observability tools such as Splunk, ClickHouse, Grafana, Prometheus, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, and CloudWatch. This role works closely with team members to implement and maintain monitoring solutions across development, staging, and production environments, and contributes to the setup and maintenance of CI/CD pipelines to support automated build, test, and deployment processes.
The engineer provides support in managing cloud infrastructure (AWS, GCP) to ensure availability and security, learns and applies DevOps and SRE best practices, and assists with the implementation and management of containerization technologies like Docker and Kubernetes. Responsibilities include monitoring system performance, identifying and escalating issues, participating in troubleshooting and root cause analysis for production incidents,



and creating and updating documentation for infrastructure and operational procedures.
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:
- Support deployment and configuration of monitoring and logging tools.
- Automate routine operational tasks to improve efficiency and support system integration.
- Assist with maintenance and management of observability tools (Splunk, ClickHouse, Grafana, Prometheus, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, CloudWatch).
- Implement and maintain monitoring solutions in development, staging, and production environments.
- Contribute to setup and maintenance of CI/CD pipelines for automated build, test, and deployment.
- Provide support in managing cloud infrastructure (AWS, GCP) for availability and security.
- Use infra

📌 Sr. Site Reliability Engineer (Bengaluru)
🏢 VISA CONSOLIDATED SUPPORT SERVICES (INDIA
📍 Bengaluru