13 Aug
|
AceStack
|
Hyderabad
13 Aug
AceStack
Hyderabad
Remote Print Services Administrator/ Print Infrastructure Specialist
Contract
Delhi/Hyderabad
Must have:
Enterprise Print Infrastructure Administration
• Windows Print Server administration includes print queues, printer ports, drivers, print processors, spooler services, and printer mappings.
• Printer queue creation, modification, deletion, migration, troubleshooting, and ownership across enterprise environments.
• Driver package management, driver version control, print driver compatibility testing, and remediation of driver-related issues.
• Group Policy-based printer deployment and troubleshooting of user/device-based printer mapping issues.
• Understanding print server resiliency, failover/high availability concepts, and print service continuity requirements.
• DNS, DHCP, TCP/IP, printer port, SNMP, and basic network troubleshooting for printer connectivity and device discovery.
• PowerShell scripting for printer administration, inventory, reporting, queue management, and automation.
Remote Print Endpoint Support
• Strong troubleshooting skills for Windows 10 and Windows 11 print issues including printer installation, default printer, spooler, driver, application printing, and network printing failures.
• Experience supporting printing from Office apps, browsers, SAP or enterprise applications, VPN, Citrix/VDI, and hybrid work scenarios.
• Ability to own escalations from Service Desk, Deskside, and L2 teams and drive closure within SLA.
• Robust RCA, problem management, documentation, stakeholder communication, and customer handling skills.
• Working knowledge of ITIL-based incidents, request, change, and problem management processes.
📌 Remote Print Services Administrator || Contract || Delhi/Hyderabad
🏢 AceStack
📍 Hyderabad