Job Description
Position Summary:

We are seeking a highly experienced Cloud Solution Architect with deep expertise in AWS to design and lead scalable, secure, and compliant cloud architectures. The ideal candidate will have solid capabilities in data engineering, identity and access management, serverless architecture, API-driven data platforms, and cloud-based contact center solutions. This role requires strategic vision and hands-on experience enabling best practices in cloud design, security, data workflows, infrastructure automation, and deployment.

Key Responsibilities
- Design and lead secure, highly available cloud architectures primarily on AWS
- Architect identity and access management solutions, including federated authentication, multi-factor authentication, and customer identity and access management (CIAM)
- Drive best practices in designing event-driven, serverless applications with AWS Lambda, API Gateway, EventBridge, SQS and other AWS Services
- Design scalable data engineering platforms for ingestion, normalization, enrichment,



and API-driven data integration leveraging AWS services such as RDS, DynamoDB, S3, Glue, Athena and ETL frameworks
- Plan and govern integration strategies for cloud contact center solutions like Amazon Connect with backend systems
- Enforce cloud security measures focusing on encryption, audit logging, GDPR/CCPA/FedRAMP compliance, and the principle of least privilege via IAM
- Define and implement Infrastructure as Code (IaC) using Terraform and AWS CloudFormation to automate provisioning and configuration
- Lead development and maintenance of reusable IaC modules and best practices for scalability, security, and compliance
- Collaborate with DevOps teams to integrate IaC pipelines into CI/CD workflows for repeatable and auditable deployments
- Review and enforce standards related to IaC code quality, security policies, and version control
- Collaborate with cross-functional teams to translate business needs into secure

📌 Cloud Solution Architect – AWS (Maharashtra)
🏢 Zendesk
📍 Maharashtra