Your Role and Responsibilities:

As an Assistant Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be versatile to work in shifts.

Your primary responsibilities include:
- Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
- Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.
- Investigate unapplied payments, rectify them, and ensure proper allocation.
- Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
- Ensure that client Service Level Agreements (SLA) and timelines are met.

Required Education:

Bachelor's Degree

Preferred education

Master's Degree

Required Technical and Professional Expertise:
- Commerce Graduate with a minimum of 6+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles.




- Experience in participating and collaborating in team meetings to gather/share information.
- Ability to achieve individual and Business metrics.
- Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
- Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.
- Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.
- Proven experience to build and utilize reports to analyze pertinent account information.
- Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
- Working knowledge to identify and implement action plans and process improvements with mentorship.
- Proven expe

📌 PROCESS INNOVATION PROFESSIONAL-LEAD To CASH (Bengaluru)
🏢 IBM
📍 Bengaluru