13 Aug
|
TAT Hr Services
|
Kolkata
13 Aug
TAT Hr Services
Kolkata
Experience in sales background (Credit card insurance sales)
OFFICE MONDAY To Saturday
- SUNDAY WEEK OFF
SALARY 10K TO 12K
Job Category: Telecaller
- Handle inbound and outbound calls professionally to generate leads, explain products or services, schedule appointments, and support customer engagement initiatives.
- Understand customer requirements, provide accurate information, address queries, and recommend suitable solutions to maximize customer satisfaction.
- Maintain detailed call records, customer interactions, follow-up schedules, and lead status updates within the CRM system for effective tracking.
- Achieve daily, weekly, and monthly calling, lead generation, conversion, and customer service targets while maintaining quality standards.
- Follow approved communication scripts while adapting conversations appropriately to meet customer expectations and business objectives.
- Coordinate with sales, operations, and customer support teams to ensure timely follow-up, issue resolution, and seamless customer experience.
- Handle customer objections professionally, escalate complex concerns when required, and maintain positive relationships throughout the interaction lifecycle.
- Stay updated on products, services, company policies, and promotional campaigns while consistently adhering to compliance and confidentiality guidelines.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Telecaller (Kolkata)
🏢 TAT Hr Services
📍 Kolkata