Key Responsibilities
- Clean and service assigned guest rooms according to hotel standards.
- Make beds, change linens, and replace towels and toiletries.
- Dust, vacuum, sweep, and mop floors.
- Clean bathrooms, fixtures, mirrors, and amenities.
- Replenish room supplies such as water, tea/coffee kits, tissues, and toiletries.
- Check rooms for maintenance issues and report them promptly.
- Ensure lost-and-found items are handled according to hotel procedures.
- Maintain cleanliness in corridors, pantries, and service areas.
- Follow health, safety, and hygiene standards.
- Respond politely to guest requests and coordinate with other departments when needed.
- Use cleaning chemicals and equipment safely and correctly.
- Maintain room status updates and complete assigned work within required timelines.
Required Skills
- Knowledge of cleaning procedures and housekeeping standards.
- Attention to detail and cleanliness.
- Valuable physical stamina and ability to stand, bend, and lift items for extended periods.
- Basic communication and customer service skills.
- Ability to work independently and as part of a team.
- Time-management and organizational skills.