Job Title: Front Office Associate

Location: Delhi / Udaipur

Salary: 17,000 - 20,000

Experience: 1–2 years (Hospitality experience mandatory)

*About Us*

*Minimalist Hotels is a fast-growing hospitality brand with a portfolio of 300+ keys across Varanasi, Delhi, Goa, and Udaipur. We focus on design-led stays, solid digital presence, and seamless guest experiences.*

Role Summary

The Front Office Associate acts as the face of the property, ensuring a smooth and welcoming

guest journey from arrival to departure while maintaining operational efficiency.

Key Responsibilities

Guest Handling
- Greet and welcome guests in a warm, professional manner
- Manage check-in and check-out processes efficiently
- Handle walk-ins, reservations, and guest inquiries

Reservations & Systems
- Manage bookings through PMS and OTA platforms
- Ensure accurate guest data entry and documentation
- Handle billing, invoicing, and payment processing

Guest Experience




- Address guest concerns and resolve complaints promptly
- Coordinate special requests (early check-in, late check-out, etc.)
- Upsell rooms, experiences, and add-on services

Interdepartmental Coordination
- Work closely with Housekeeping for room readiness
- Coordinate with Maintenance for guest-related issues

Requirements
- 1 - 2 years of experience in Front Office / Hospitality
- Strong verbal and written communication skills
- Familiarity with PMS (Ezze preferred)
- Presentable, confident, and customer-focused

Preferred Traits
- Problem-solving mindset
- Ability to handle pressure and multitask
- Strong interpersonal skills and guest empathy

*If interested please apply to the job post or share your resume to [email protected] , [email protected]*

📌 Front Office Associate (New Delhi)
🏢 Minimalist Hotels
📍 New Delhi