13 Aug
|
Hagnos Marketing and Consulting
|
Indore
13 Aug
Hagnos Marketing and Consulting
Indore
We are looking for an experienced Team Lead with a strong BPO / Contact Center background to join our team.
Preferred candidate profile
- Proven team handling experience in BPO / Contact Center operations
- Strong understanding of operational metrics and formulas such as shrinkage, attrition, AHT, SLAs, productivity, and occupancy
- Ability to manage team performance, targets, and daily operations
- Solid communication, coaching, and people management skills
📌 Team Lead (Indore)
🏢 Hagnos Marketing and Consulting
📍 Indore