Job Description: Call Center Executive (Hindi-Speaking, Outbound Sales)

Mandatory : Hindi Speaking

Job Overview:

We are looking for a energetic and motivated Call Center Executive with 1 to 2 years of experience in outbound sales. The ideal candidate will have strong communication skills in Hindi, a positive attitude, and the ability to achieve sales targets through effective outbound calling. You will be responsible for engaging with potential customers, pitching products or services, and closing sales.

Key Responsibilities:
- Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell products or services.
- Lead Generation: Identify new sales opportunities through research and cold calling.
- Product Knowledge: Stay updated on product details, features, and benefits to effectively communicate with customers.
- Customer Engagement: Build and maintain positive relationships with customers by addressing their queries and concerns in a professional and friendly manner.
- Sales Targets: Meet or exceed sales quotas and performance metrics.
- Record Keeping:



Maintain accurate records of customer interactions, sales, and feedback in the CRM system.
- Follow-Up: Follow up with leads and prospects to close sales or provide additional information.
- Upselling and Cross-Selling: Proactively suggest additional products/services to existing customers where applicable.
- Team Collaboration: Work closely with the sales team to share insights and improve sales processes.

Skills & Qualifications:
- Experience: 1 to 2 years of experience in outbound sales or telemarketing (preferably in a call center environment).
- Language Proficiency: Fluency in Hindi (spoken and written) is required. Additional languages are a plus.
- Communication: Excellent verbal communication skills with a transparent and confident speaking style.
- Sales Skills: Demonstrated ability to achieve sales targets and handle objections effectively.
- Customer Focus: Strong ability to engag

📌 Walk-in || Call Center Executive (Nandanam)
🏢 Gro Digital Platforms
📍 Nandanam