Responsibilities: Professionals in this group act as voice of the customers in the organization.
They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization.
They play a crucial role in creating customer loyality and retention.
Professionals are expected to be well-versed on the technical side of organizations products/offerings and should be able to share insight and tips on how to use features and troubleshoot.
Professionals in this group work act as subject matter experts (SMEs).
They have domain expertise along with technical/proprietary skills.
They work on complex/large projects under no supervision from managers using their knowledge and judgement.




They require advance qualified degree along with relevant years of work experience and are responsible for coaching/mentoring junior team members.

Qualification: Typically requires a University Degree or equivalent experience and minimum 7 years of prior relevant experience.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Lead Specialist (Pune)
🏢 Artex Risk Solutions
📍 Pune