Job Description: Site Reliability Engineer (SRE)
Role Overview
The Software Engineer / Site Reliability Engineer (SRE) will play a critical role in driving reliability, scalability, and performance for the Banking Solutions, Payments, and Capital Markets platforms. This role blends core SRE principles, performance engineering, and service health management to support large-scale, mission-critical systems.
The ideal candidate will help modernize platforms through automation-first practices, data-driven reliability metrics, and proactive performance optimization, ensuring exceptional customer experience and business continuity in a highly regulated workplace.
What You Will Be Doing
Core SRE & Reliability Engineering
Design, implement, and operate highly available, resilient, and scalable systems aligned with SRE best practices.
Define and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to balance reliability and delivery velocity.
Build and maintain service health dashboards to provide real-time visibility into platform stability and customer experience.
Reduce toil through extensive automation of operational workflows, alerts, and remediation activities.
Monitoring, Observability & Service Health
Design and maintain end-to-end monitoring and observability solutions covering infrastructure, applications, APIs, and user journeys.
Implement advanced alerting strategies to reduce noise and improve mean time to detect (MTTD) and mean time to resolution (MTTR).
Leverage metrics, logs, and traces to drive root cause analysis and proactive incident prevention.
Enable reliability reporting for stakeholders using SLO compliance and service health metrics.
Performance Engineering & Testing
Lead performance engineering initiatives, including load testing, stress testing, endurance testing, and capacity validation.
Identify performance bottlenecks across application, middleware, database, and infrastructure layers.
Conduct capaci
📌 Engineer II, Site Reliability (India)
🏢 Zensar
📍 India