Role:
Senior Voice AI or Voice Bot Developer

Experience:
5–8 Years

Notice Period:
Immediate Joiners Only

Budget:
₹30–35 LPA (depending on relevant experience)

Mandatory Skill Requirement:
- Candidates must have hands-on experience in developing
Voice Bots
or
Voice AI-based products/solutions
.

Role Overview

We are seeking an experienced Voice AI Infrastructure & Integration Engineer to own the platform reliability, observability, and telephony integration for our LLM-native voice agent. You will build the monitoring and tracing stack that gives full visibility into every call, own the call recording pipeline that satisfies FDCPA compliance, scale the orchestration runtime across container infrastructure, and integrate with telephony providers for SIP trunking, call routing, and audio stream handoff.

Key Responsibilities
- Observability, Logging & Monitoring
- Design and implement the full-stack observability pipeline using OpenTelemetry, Datadog, and ELK Stack — distributed traces, structured logs, and real-time metrics across every layer.




- Instrument the voice pipeline to emit per-turn telemetry: STT latency, LLM inference time, guardrail check duration, TTS first-chunk latency, and total round-trip time.
- Build alerting rules for latency SLA breaches, guardrail trigger rate spikes, STT/TTS error rates, and telephony drop rates.
- Create operational dashboards for real-time call volume, concurrent sessions, and per-vendor health.

Call Recording & Compliance
- Own the call recording pipeline: capture full-duplex audio and per-turn transcripts, store in S3 / Azure Blob with FDCPA-compliant retention.
- Integrate with the QA & audit portal (MaestroQA / EvaluAgent) for call playback, AI-assisted scoring, and compliance flag review.
- Ensure PCI-DSS compliance for stored audio: redact payment card segments before long-term storage.

CI/CD, Deployment & Scaling
- Build CI/CD pipelines for the voice agent codebase — orchestrator configs, system prompts, Markdown

📌 Voice Bot or Voice AI Developers (India)
🏢 Live Connections
📍 India