Job TitleManager- Digital SolutionsLocationGurgaon HODepartmentDigital TechnologyFunctionDistribution TransformationReporting toCM Digital SolutionsBand4Job Summary
The Digital COE is a young initiative, and has been set up less than 4 years back. In this short span, we have digitized large parts of the digital value chain across all the distribution channels. We have had some great successes with digitizing the sales processes. This is just the beginning. We are custodians of digital initiatives for:
Higher revenue
Better productivity (reduced costs)
Enhanced seller and customer experience
We are continuously refining and redefining our existing digital tools, increasing adoption of tools on field. In high churn distribution channels, there are always new users who need to be communicated about the value proposition of adopting the digital way of working. Hence, we constantly evolve the way we interact with field teams to drive adoption through innovative marketing and training practices.
The tools give us a wealth of data which needs to be analyzed through smart analytics to enrich business decision making.
Key Responsibilities
You will be acting as the product manager for some of our critical digital tools. These can be in the form of a mobile app for sales, a portal for customer servicing, an app for operations, or a completely current tool being developed. You will work at one end with the business teams which will be the consumer for these tools to develop a roadmap for these, and with our technology team to make the device strategy, decide what features need to be built in first, and once the prototype is ready, get the product tested for technical robustness.
Once the product is built, or a new feature released, you will program manage the go-to-market effort for the project. You will build the communication to be shared with field teams including marketing paraphernalia. You will meet the senior leaders and demonstrate the tool and its
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