Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and team-oriented individual, with exceptional technology skills to drive innovation, we want to hear from you.
Job Description

The NOC Cloud Infrastructure Engineer is responsible for 24×7 operational monitoring, support,



and incident response for cloud infrastructure with a strong emphasis on cloud networking. This role ensures availability, performance, and reliability of cloud platforms through proactive monitoring, structured incident management, and disciplined NOC operations. The engineer works closely with Senior NOC Engineers and the Operations Center (OC) to deliver continuous coverage and rapid restoration.
Roles & Responsibilities

Must Have Skills:
- 24x7 NOC operations experience (shift-based)
- Incident triage & escalation (P1–P4)
- AWS and/or Azure operational experience
- VPC/VNet, subnets, routing, load balancers
- DNS and connectivity troubleshooting
- Linux & Windows server administration
- Monitoring: CloudWatch, Azure Monitor, Splunk, Grafana
- ServiceNow / ITSM incident handling

Good to Have Skills:
- Basic Kubernetes / EKS operations
- Terraform familiarity
- Automation / scripting basics
- Cloud database awarenes

📌 NOC Engineer (India)
🏢 FORE
📍 India