Clearsynth Labs Limited is a technology-oriented and research-driven enterprise with the worlds largest inventory of high-end research products. We have 300+ employees worldwide, with our headquarters located in Mumbai and a Research & Development Centre located in Hyderabad.
Operating on a global scale with a network of over 4,500 devoted clients in over 100 countries across 5 continents, Clearsynth has elevated the scientific community by enriching discoveries in research.
Key Responsibilities:
- Engage with Customers: Respond promptly and professionally to incoming customer inquiries via telephone and email, enhancing your communication skills.
- Product Knowledge: Maintain an up-to-date knowledge and understanding of the organization's products, services, and customer service policies.
- Customer Communication: Clearly and simply explain product details in response to customer questions, ensuring customer understanding and acceptance.
- Product Recommendations:
Recommend current products or services and suggest improvements by identifying relevant features and benefits.
- Participate in Training: Participate in training opportunities provided by the organization or external entities to continuously enhance your skills and knowledge.
- Build Customer Relationships: Establish and maintain positive rapport with customers through effective communication, positive language, and anticipation of their needs, fostering long-term business relationships.
- Understand Production & R&D; Capabilities: Understand the organization's production and R&D; capabilities to effectively communicate product offerings to customers.
- Market Analysis & Customer Targeting: Identify, analyze, and target markets and customers for the existing product portfolio.
- Techno-Commercial Discussions: Engage in techno-commercial discussions, negotiate deals, and close annual rate contracts with clients.
- Market Intelligence: Continuously monitor and analyze market trends and dem
📌 Senior Executive (Mumbai)
🏢 Clearsynth
📍 Mumbai
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