Description
About Alvarez & Marsal
Alvarez & Marsal (A&M;) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative workplace and engaging work—guided by A&M;'s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.;

The Team
We are looking for an experienced Mac Support Engineer at Level 3 to join our IT team. This senior role is responsible for the advanced support, administration, and management of our Apple device estate using JAMF Pro. The successful candidate will act as the escalation point for complex macOS issues, drive automation and policy management, and contribute to the ongoing development of our Apple device management strategy.

How You Will Contribute




- Provide Level 3 technical support for macOS devices across the organisation, acting as the final escalation point for complex issues
- Design, configure, and maintain JAMF Pro policies, profiles, smart groups, and deployment workflows
- Manage the full Apple device lifecycle including procurement, enrolment via Apple Business Manager (ABM), deployment, and decommissioning
- Develop and maintain JAMF scripts (Bash/Python/Shell) to automate device configuration, software deployment, and remediation tasks
- Create and manage software packages for deployment via JAMF Self Service and automated policies
- Enforce security baselines and compliance policies across the Mac fleet, including FileVault, Gatekeeper, SIP, and CIS benchmarks
- Collaborate with the security team to support endpoint detection, patch management, and vulnerability remediation
- Integrate JAMF with third-party tools such as Microsoft Entra ID/Intune and

📌 Mac Support Engineer – (Gurugram)
🏢 Alvarez & Marsal
📍 Gurugram