JOB DESCRIPTION

Help protect the firm by strengthening how Operational Risk losses are captured, governed, and understood. In this role, you will turn complex events into high-quality, decision-ready data and insights. You will partner across teams to drive transparency, control rigor, and continuous improvement.

Job Summary

As an Operational Risk Event Loss Reporting Associate within the International Consumer Banking & Consumer and Community Banking Risk & Controls team, you ensure the end-to-end recording, validation, and reporting of operational risk event losses in line with firmwide standards and regulatory expectations. You deliver accurate, timely insights that support governance, trend analysis, and informed decision-making, while proactively identifying data quality issues and promoting process improvements to strengthen controls and enhance efficiency.

Job Responsibilities
- Record Operational Risk event losses in the designated database, ensuring completeness, accuracy, and timeliness.




- Validate supporting documentation and event details to meet firmwide standards and auditability expectations.
- Reconcile Operational Loss General Ledger (GL) activity to the Risk Event Database (RED) and resolve variances.
- Investigate data breaks, anomalies, and control exceptions to drive remediation.
- Partner cross-functionally with fraud risk teams, functional control managers, and business stakeholders to gather inputs.
- Document event narratives, drivers, and financial impacts with clear, well-supported rationale.
- Prepare recurring RED reporting packages and ad hoc analyses for stakeholders and governance forums.
- Analyze trends, root causes, and emerging themes to inform risk management actions.
- Deliver concise insights and recommendations that improve data quality and reporting effectiveness.
- Escalate issues, delays, or gaps promptly with proposed paths to resolution.
- Maintain solid quality controls, runbooks, and process discipline in a high-vo

📌 Controls Program Manager (Mumbai)
🏢 JPMorganChase
📍 Mumbai