*hackajob
is collaborating with
Revolut
to connect them with exceptional professionals for this role.*
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role
Our Customer Support team is the first point of contact for millions around the world, delivering fast,



thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.

We're looking for a Subject Matter Expert to become the bridge between our front-line support agents and our ATMs. You'll be providing technical support by acting quick, looking for root causes, and solving problems to provide outstanding service to our customers.

Along the way, you'll develop new skills and drive change within the company. And because we're invested in your success, we want to offer you a range of opportunities as your career progresses at Revolut.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing
- Handling escalated cases on Jira (monitoring platform)
- Investigating issues, classifying them accordingly, and assigning them to a relevant team
- Managing the issue end to

📌 Subject Matter Expert (India)
🏢 hackajob
📍 India