Ready to be a Titan?

The Staff Site Reliability Engineer will be a key player in managing, optimizing, and ensuring the reliability and scalability of our SQL Server and PostgreSQL databases both in the cloud and on-premises. The ideal candidate will have extensive experience with Azure and AWS platforms, with a solid preference for Azure expertise. You will work closely with our development and operations teams to drive improvements in database performance, automate processes, and implement robust backup and recovery procedures.

What you'll do:
- Own the architecture, design, deployment, and lifecycle management of SQL Server and PostgreSQL databases across Azure, AWS, and on-prem environments.
- Lead database design reviews, schema governance, indexing strategy, and query optimization to ensure performance and scalability.
- Manage database security, including access controls, encryption (at rest and in transit), auditing, and compliance best practices.
- Design and maintain high availability (HA) and disaster recovery (DR) architectures (Always On, replication,



failover clusters, logical/physical replication, etc.), defining and enforcing RTO/RPO objectives.
- Implement and manage backup strategies, validation testing, and recovery procedures.
- Perform proactive database performance tuning, capacity planning, and workload optimization for mission-critical systems.
- Own patching, upgrades, migrations (cloud/on-prem), and version lifecycle management.
- Develop automation for DBA operations (provisioning, patching, backups, health checks, failover testing) using scripting (PowerShell, Bash, Python) and Infrastructure as Code.
- Collaborate with engineering teams to optimize data models, troubleshoot production incidents, and resolve performance bottlenecks.
- Establish database monitoring standards and implement observability solutions using tools such as Datadog, Grafana, ELK, and Prometheus.
- Participate in incident response, root cause analysis (RCA), and

📌 Staff Site Reliability Engineer (Bengaluru)
🏢 LE0001 ServiceTitan
📍 Bengaluru