GENERAL DESCRIPTION OF ROLE: Lead an operations team of 12+ colleagues which is part of a larger 50+ project team that conducts surveys to collect compensation data from corporate business firms and used the data to create reports that help clients benchmark the external market, or prevailing compensation trends on jobs or skill sets that are comparable to those within the client organization. Clients use this data to evaluate their standing vis-a-via other organizations. The process involves analysis of data which includes rigorous auditing of compensation data, querying clients for doubts/ clarification, removal of compensation outliers keeping in mind the market benchmarks, if any, and finally work on report generation.

JOB RESPONSIBILITIES
- Leading, inspiring, and mentoring direct reports and team members of pension administration, fostering collaboration, and resolving conflicts.
- Setting and monitoring key performance indicators (KPIs), providing feedback, and ensuring team members meet performance standards.




- Holds regular monthly connect with colleagues to review performance, discuss issues, manage expectations and provide constructive feedback.
- Analyses team outputs and identify issues or trends connected to errors and time-consuming tasks
- Accountable for overall team quality control, management of risks and escalations, audit and governance.
- Uses talent management tools including succession planning and talent reviews to ensure that the right people are in the right roles for future growth and there is no Single Point of Failures in the team.
- Identifying development needs and solutions in line with business needs based on the Aon Development Framework.
- Owns and drives recognition practices in the team, responsible for recognizing colleagues and promoting the culture of recognizing others in the team.
- The Manager provides support, coaching and delivers constructive feedback to team members and encourage all to take an active role in their o

📌 Manager - Wealth - PA Operations (Gurugram)
🏢 Aon
📍 Gurugram