- Job Purpose
The company is going through the biggest digital transformation in its history, creating a platform that offers an omnichannel experience to the customer, supported by our large distribution footprint of over 1 million partners. Our ambition is to create a benchmark of consumer-tech experience in the country. This unit is at the center of the transformation of the company s omnichannel engine. You come in at a time wherein over the next 3 years you will get an chance to be in the transformation journey- Duties and Responsibilities
- Content Operations Management Mobile APP & Websites
- 1. Ownership of the end-to-end execution and testing of webpages created through various templates and components.
- 2. Verify, upload, test, and publish content via workflow across web and app platforms.
- 3. Conduct UAT testing across desktop and mobile devices to ensure accuracy and functionality.
- 4. Provide sign-off on component deliverables from a content authoring perspective to the development team.
- 5.



Collaborate with business teams to enable smooth sharing and flow of content, assets, and metadata.
- 6. Coordinate with external vendors/content licensors for creation of videos, images, and metadata where required.
- 7. Work closely with tech and product teams to refine and improve operational workflows.
- 8. Take complete responsibility for executing authoring tracks within CMS, ensuring defined TAT compliance.
- 9. Manage and execute operations for multilingual sites effectively.
- 10. Perform RAID management with stakeholders, de-risk content operations, and quantify potential risks.
- CMS workflow management
- 1. Set up CMS workflows for approvals and establish governance for publishing processes.
- 2. Take complete ownership of digital asset management and tag governance for the website ecosystem.
- 3. Ensure adherence to ticket management tools and publishing workflows, including log maintenance for audit purposes.
- 4. Manage publishing rights post

📌 Associate Lead (Bengaluru)
🏢 Bajaj Finance
📍 Bengaluru