Execution of Technical Training (Both Service Repair & Body Repair streams) & Manpower Development of Dealerships
- Strategize Key pillars related to Network /Dealer staff Technical Skill enhancement, Quality Improvement
- Management of Nissan Academy/RTC Facility
- Enhancement of reach at Network wrt Brand and Product awareness; Ensure the actions as per Nissan Way recommendations & Guidelines
- Manage NMIPL Trainer and certification at Nissan Academy
- Handling external Regional Trainers [2 Nos.] and support staff respectively
- Release and updates of Training Policy & Procedure Manual (need based)
- Responsible for Training cost recovery/Chargeback activities at Network as per policies (need based)
- Monitoring the budgets & spends (Capex, Opex)
- Responsible to gauge/monitor the Post Training effectiveness and administer improvements as per needs
- Coordination with AMIO Academy upon current curriculum launch plans
- Vendor management for conducting Bodyshop trainings.
- Coordination with NML GAS/GAN depts...
as per Business requirements: NISTEC/NISAC Contests, New Model TTTs etc.
- Visits to Dealerships to ascertain business process execution, identification of Training needs and improvement actions as per requirements
Training Planning, Execution and Allied actions
- Working close with AS Field & Tech-Hub team and align strategic actions with Nissan Academy pillar objectives
- Identifying business priorities and developing new training programs for Dealership Business enhancement (RSA, Accessories etc.)
- Roll out of Monthly calendars & new curriculum for After Sales Dealer Staff (Domestic/NSCs) as applicable covering - Roll out of NSTEP Trainings – Basic, Specialist and Master Levels respectively
- Execution of Specific trainings like NCW, Final Inspectors, F1 enhancement (TSB, RCK)
- Technical Training effectiveness check – Launch of skill assessment program & NSTEP Refresher training courses
- Technical trainings to Body
📌 Deputy Manager, Aftersales Technical Training (Chennai)
🏢 Nissan Motor Asia Pacific Co.
📍 Chennai
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