Cloud Engineer II M365

Location: This is a hybrid chance in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

About the role

As a Cloud Engineer II, you will provide escalated support for complex Microsoft 365-related issues reported by Level 1 support and end-users. We will count on you to troubleshoot and resolve advanced problems related to user access, permissions, and configurations. Along the way, you will get to:
- Administer and optimize Microsoft Exchange Online, including mailbox management, transport rules, and mail flow configurations.
- Implement and maintain email security measures, such as anti-phishing and anti-malware settings.
- Design and implement advanced configurations in SharePoint Online and OneDrive for Business.
- Resolve complex issues related to site and document access management, permissions, and collaboration in SharePoint.
- Provide expertise in Microsoft Teams, including advanced configurations, channel management, and integration with other services.
- Troubleshoot and optimize audio/video conferencing, meetings,



guest access management and issues in Teams.
- Implement and manage advanced identity and access management features, including Azure AD Premium functionalities.
- Configure and troubleshoot Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for enhanced security.
- Implement and enforce advanced security measures within Microsoft 365, such as Data Loss Prevention (DLP) policies and Information Governance.
- Participate in security incident response and investigations.
- Configure and optimize Mobile Device Management (MDM) policies for a variety of devices accessing Microsoft 365.
- Troubleshoot and resolve advanced device connectivity issues.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate yo

📌 Engineer II- (Gurugram)
🏢 Insight Direct India
📍 Gurugram