Job Purpose
Job Purpose Description
- Job Purpose: Write the purpose for which the job exists (in 2-3 lines) ( Max 1325 Characters)

To drive resolution and normalization in the earliest delinquent buckets (Front-End) of Regional retail & Digital portfolios in order to meet ECL provisioning and minimize NPAs as per ABFL policies and collections strategy.
- Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Team Size

Other Quantitative and Significant Parameters for the job
- Management of Front-end for the entire zone. Call Centers as well as Field Referral coordination
- No of Accounts – 5000 – 7500 Accounts
- Retail & Digital Portfolio’s
- ECL Saving = 200-300 bps by FY21
- Cost efficiency = By 30%
- Call-centres and tele-collection agencies management
- Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external)



to the jobholder in the context of the Business/Unit/Function/Department/Section ( (Max 3975 Characters)

Organization Context

Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance

📌 Centre Head (Uttar Pradesh)
🏢 Aditya Birla Capital
📍 Uttar Pradesh