Kalaiworks is building the operating system for up-to-date retail and D2C brands.
We combine performance marketing, influencer marketing, creative production and AI-powered software to help brands grow their online business.
We operate as an execution partner bringing together creative strategy, creators, media buying, and technology to consistently produce high-performing marketing.
Role Overview
As a Key Account Manager, you will own the execution of multiple client accounts from a creative and operational standpoint.
Your responsibility is not simply communicating with clients—it is ensuring that ideas become content, content becomes campaigns, and campaigns are delivered on time.
You will coordinate across creative strategists, designers, video editors, influencer teams, asset production teams, and clients to keep every project moving.
If something is delayed, you are expected to identify it before anyone else and solve it.
What You'll DoClient & Account Management
- Own multiple client accounts simultaneously.
- Act as the primary point of contact for day-to-day communication.
- Conduct weekly review meetings and progress updates.
- Share project status, timelines, blockers, and next steps with clients.
- Build long-term relationships through proactive communication and execution.
Creative Operations
- Drive creative production for Meta Ads and social media.
- Ensure creative calendars are executed on schedule.
- Coordinate with:
- Creative Strategy Team
- Ideation Team
- Creative Research Team
- Designers
- Video Editors
- Performance Marketing Team
- Track every creative from idea → script → production → editing → approval → publishing.
Influencer Marketing Operations
- Work closely with the Influencer Marketing team.
- Ensure creators receive briefs on time.
- Track creator deliverables.
- Coordinate approvals.
- Ensure infl