As a Business Analyst, you will work across the full product lifecycle, from discovery and concept validation to delivery and post-launch analysis. You will collaborate closely with product managers, UX designers, data engineers, and QA testers to define requirements, improve workflows, and optimize outcomes. A solid understanding of healthcare-specific workflows and terminology is essential.

Key Responsibilities:

�� Requirements Gathering & Product Documentation

· Elicit and document business, functional, and technical requirements from cross-functional stakeholders.

· Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and Acceptance Criteria.

· Define complex field-level rules, interdependencies, and validation logic, especially in modules like:

o Provider Onboarding (NPI, TIN, CLIA, HPSA)

o Patient Intake, Referrals & Scheduling

o Clinical Documentation & Case Management

o Eligibility Verification, Claims Intake, Authorizations

· Translate ambiguous business needs into structured product features and user journeys.





�� Process Mapping & Analysis

· Model current and future-state workflows using BPMN, flow diagrams, and swimlanes.

· Conduct gap analysis between current platform capabilities and future product needs.

· Identify workflow inefficiencies and opportunities for automation or improvement.

· Align product workflows with evolving care models (e.g., virtual care, team-based care, chronic care management).

�� Stakeholder Collaboration

· Act as a liaison between business and technical teams to ensure mutual understanding of product goals.

· Lead requirement walkthroughs and backlog grooming sessions with internal stakeholders.

· Work with clinicians, operations leaders, and compliance officers to ensure regulatory and operational alignment.

· Serve as the “voice of the user” during design, development, and testing phases.

�� Data & Integration Analysis

· Collaborate with data enginee

📌 Business Analyst (India)
🏢 HelixBeat
📍 India