Key Responsibilities:
- Act as the Single Point of Contact (SPOC) between banks and internal teams.
- Coordinate with sales, operations, and banking partners.
- Handle bank escalations and ensure timely resolution.
- Prepare MIS reports and maintain CRM records.
- Track leads, follow-ups, documentation, and daily operations.
Requirements:
- Graduate/Postgraduate.
- 2–3+ years of experience in Banking, Sales Operations, Banking Coordination, Alliance Management, or FinTech.
- Positive communication and stakeholder management skills.
- Strong knowledge of MS Excel and CRM tools.
- Banking or payment industry experience preferred.