PeopleGrove is seeking a driven and energetic Client Strategist to champion our higher education partners using our cutting-edge product suite. If you thrive in fast-paced environments, have a passion for helping others succeed, and love turning complex challenges into meaningful outcomes, this role is for you
About the Role
The Client Strategist owns the long-term partnership between PeopleGrove and a portfolio of institutions, mostly based in higher education. You set the strategic direction for each account aligning the institutions goals with their PeopleGrove platform, setting targets, and checking in on progress. You lead a team of Engagement Managers who carry that strategy forward with clients day to day, and youre accountable for renewal outcomes across your portfolio. This position requires approximately 35 40% travel.
What Youll Do
Strategic Planning Account Direction
- Lead annual strategy sessions with institutional stakeholders to align campus goals with their PeopleGrove platform.
- Set clear targets and give direction on platform usage based on each institutions priorities.
- Map platform capabilities to the institutions broader student success, advancement, or enrollment goals.
- Check in on progress against strategic targets and adjust the plan as institutional priorities change.
- Identify opportunities to expand platform usage in ways that support the institutions goals.
- Balance one-to-one strategic guidance with one-to-many programming.
- Shape the direction of client-facing events, including webinars, conferences, campus visits and PeopleGrove hosted events. Identify opportunities to plan, organize and attend the ones that matter most to the portfolio.
- Serve as the voice of the collective client inside PeopleGrove, sharing and providing feedback with CS Leadership, Product and Engineeri
📌 Client Strategist (India)
🏢 Peoplegrove
📍 India
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