The role

The north star is easy to say and hard to do: make Pakka the most technology-driven regenerative packaging company in the world. Day to day, you own how data, AI, and better ways of working move through the company, from the plant floor to the customer. You will set the strategy, build the first tools yourself or alongside a small team, and grow that team to four or five people in Noida. You report into the leadership group and work alongside the business heads.

This is a build role, not an advisory one. People here are already wiring up an AI production planner, a WhatsApp bot that answers profitability questions off live data, and an automated dealer portal. Your job is to make that the norm rather than the exception.
What you will own

Over the next few years, your work should show up in the companys own numbers:
- A digital-first customer experience and a single view of the customer, lifting NPS past 50.
- AI in production and inventory planning that pushes OEE past 80.
- Product development that runs on data, growing recent-product vitality past 20% of sales.




- A digitised employee lifecycle, from onboarding to exit, lifting eNPS past 60.
- Automation and cleaner data that improve capital efficiency, ROCE past 25.

We will agree your exact targets together.
What you will actually do

Set the digital and AI vision, and get the leadership and the Sanghs to believe in it.

Turn a deep read of our current systems and where we are headed into a multi-year roadmap.

Fix the data. Some of it is fragmented, much of our secondary sales through partners is invisible to us, and twenty years of plant data still is not usable. Build one source of truth.

Choose tools and platforms on merit, and make them easy enough that people actually use them.

Put sensible guardrails on AI so we use it responsibly.

Raise the whole companys AI literacy, from the plant floor to the office.

Bring plant DCS and OT data together with IT systems so the factory can run on live decisi

📌 Digital Lead (Noida)
🏢 Pakka
📍 Noida