Overview
- Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”
- Seeking an astute individual that has a strong Supply Chain/Warehouse domain experience and technical knowledge with the additional ability to be hands-on with the broader teams as part of the development/deployment and maintenance cycle, and positive knowledge of industry best practices, with the ability to implement them working with customers and internal platform, and the product teams.

Scope
- Core responsibilities include understanding the customer requests, supporting our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction.
- The team currently comprises of 100+ global associates across geographies and is expected to grow. The incumbent will need to have leadership qualities to also mentor junior and mid-level support engineers in our team.

Our Current Technical Environment
- Software: Java, GIT, Rest API, OAuth, PL/SQL




- Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture
- Cloud Architecture: MS Azure (ARM templates, AKS, Application gateway, Virtue Networks, Event Hub, Azure AD)
- Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite

What You’ll Do
- BY WMS (WMS – Warehouse Management System) Support Engineer will be responsible to work with global technical and functional teams under various customer engagements.
- Individual will work with region customers/stakeholders to understand the request, support our designed products / solutions to efficiently satisfy business requirements, while balancing complexity to ensure processes are supportable and meet customer satisfaction.
- Individual to gather and understand the functional reported issues/problems and drive towards solutions and fixes, adhering to defi

📌 Support Engineer 2 (Hyderabad)
🏢 Blue Yonder
📍 Hyderabad