Job Purpose
This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity
Duties and Responsibilities
IBA Identification, Management and Deliverables:1) Screening of potential IBAs basis fitment and profile2) Fulfilling of required criteria before profile is sent for enrollment3) Discrepancy resolution with central support team4) Daily connect with IBAs recruited and update on KPIs5) Drive IBA Log in and Talk Time metrics6) Lead and business generation per business plan shared7) Dynamic allocation of data basis field requirements in co-ordination with central support team8) Resolve all IBA system issues and queries with central team where required9) Maintain IBA activation rates over targets rolled out10)
Ensure communication to IBAs on disbursement and earnings11) Motivate IBAs to qualify for RR ad grievance addressal12) Real time co-ordination channel between Sales, IBA and Central supportSystems Understanding Data Analysis:- Understanding of CRM lending system, Salesforce.com Finnone is a must
- Excellent working knowledge of MS Excel
- Dialer understanding specifically in a decentralized telecalling environ
- Tracking all key matrix of business on regular basis
Required Qualifications and Experience
Should have 1-2 year of Outbound Sales team management experience Prior experience in a sales role in retail lending would be added advantage.Should have collaborative work style to engage with peers colleagues across the company. Excellent Team Management Interpersonal Skills.Exceptionally high motivational levels and need to be a self-starter.