Location:
Chennai, India

Role type:
Full-Time | In-person at CPB Darkroom & Lighthouse, Kottivakkam

Working Hours:
Monday to Saturday – 10 am to 7 pm with 1-hour lunch break

Remuneration:
₹25,000–₹30,000 per month (based on experience)

Reporting to:
Darkroom Operations Head (Ajay)

Working closely with:
Associate Director – Exhibitions (Ranga)

About The Role
The CPB Darkroom and Lighthouse are active, public-facing spaces where photography, community programs, and day-to-day operations come together.

As the Front Office & Customer Experience Executive, you will be the first point of contact for everyone interacting with the space — whether in person, over the phone, or online. You play a central role in ensuring that the space runs smoothly, customers are responded to promptly, and operations are handled efficiently.

This is a hands-on role that requires punctuality, organisation, and consistency. The work is diverse and often fast-paced, and the ability to manage multiple responsibilities calmly and reliably is essential.

Essential Qualifications




- Bachelor's degree in Business Administration, Hospitality, Commerce, Arts, or a related field (preferred).
- Proficiency in Microsoft Office or Google Workspace (Docs, Sheets, Gmail).
- Strong written and verbal communication skills in both Tamil and English.
- Basic understanding of office administration, bookkeeping, and customer service practices.

Preferred Experience
- 1–3 years of experience in a front office, administrative, hospitality, retail, studio operations, or customer service role.
- Knowledge of photography and analog is a plus.
- Experience managing customer interactions across multiple communication channels (phone, email, WhatsApp, and in-person).
- Experience coordinating vendors, deliveries, procurement, and office operations.
- Familiarity with handling petty cash, maintaining records, and supporting routine administrative tasks.
- Experience assisting with events, workshops, or hospitality o

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