Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process customer requests for product information, orders, returns, and exchanges.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 0-2 years of experience in BPO or call center environment.
- Excellent English communication skills (spoken) with positive pronunciation.
- Ability to work on voice processes and handle multiple conversations simultaneously.
📌 Customer Service Executive (Dehradun)
🏢 Digital Age Retail
📍 Dehradun
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.