?
Hiring Alert | Service Desk L1 Support – Pune
?

We are looking for IT Service Desk professionals for an L1 support role.

?
Experience:
1–5 years (Mandatory in IT Service Desk / Tech Support)

?
Location:
Pune

?
CTC:
Up to 5.5 LPA (Based on experience; up to 30–35% hike)

?
Notice Period:
Max 15 days

?
Shift:
US / 24x7 Rotational | 100% WFO

?
Mandatory Skills:

ServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking

?
Role Highlights:

• L1 technical support via calls, chat & tickets

• Password reset, account unlock, user support

• O365 / Windows / Outlook / Teams troubleshooting

• Incident handling & ServiceNow updates

• SLA-based resolution & escalation

⚠️
Requirements:

• Excellent communication skills

• Full time Graduate (Certificates mandatory)

• Willingness to work in rotational shifts

?
Interested candidates can share CV:
[email protected]

?
Please mention subject line: Service Desk - Pune
Hiring #ServiceDesk #L1Support #ITJobs #PuneJobs #ServiceNow #Office365 #ActiveDirectory #ImmediateJoiners

📌 Service Desk Specialist-Support (Pune City)
🏢 Live Connections
📍 Pune City