Job Description

What You'll Do

The Vendor Management Specialist Governance & Compliance is responsible for overseeing a portfolio of global vendors to ensure compliance with organizational standards, regulatory requirements, contractual expectations, and industry best practices. This role plays a key part in maintaining highquality vendor performance through structured governance, ongoing monitoring, and formal review processes such as Quality Reviews and Quarterly Business Reviews (QBRs).

The position requires deep experience in vendor management and procurement (minimum 6 years), strong understanding of compliance requirements including data retention legislation, and exceptional communication skills to engage effectively with internal and external stakeholders up to VP level and above.

Responsibilities:
- Ensure all vendors adhere to company policies, contractual obligations, regulatory standards, and data retention requirements.
- Maintain accurate and uptodate vendor records within internal vendor management systems.
- Conduct and document ongoing compliance checks,



annual reviews, and due diligence assessments.
- Drive remediation plans for any compliance gaps, ensuring closure within agreed timelines.
- Lead recurring vendor Quality Reviews, analyzing KPIs, SLAs, and performance trends.
- Facilitate QBRs with vendors, preparing executivelevel materials and ensuring alignment on goals, risks, and improvement opportunities.
- Monitor performance issues, escalate when appropriate, and initiate structured corrective action plans.
- Leverage procurement background to support negotiations, contracting discussions, scope changes, and commercial assessments.
- Build strong relationships with vendors while ensuring they meet performance, security, and compliance expectations.
- Collaborate with Procurement, Legal, Operations, and Risk stakeholders on vendor lifecycle activities.
- Prepare explicit and compelling communication, reports, and presentations for VP+ leade

📌 Vendor Management Specialist (Bengaluru)
🏢 First Advantage
📍 Bengaluru