Senior Manager, Customer Deal Desk

Role Title: Senior Manager, Customer Deal Desk

Work Location:Bengaluru
Experience Level:17+ years

1. About the Company/Team

Oracles Customer Deal Desk team plays a critical role in enabling high-value customer engagements by supporting complex commercial transactions, contract administration, and deal governance. The team partners closely with Sales, Legal, Finance, Revenue Recognition, Order Management, Business Development, and Operations to structure customer-ready contracts that align with corporate policies, business objectives, and risk management standards.

This role sits at the intersection of commercial strategy, operational excellence, stakeholder management, and people leadership. The team is focused on improving deal velocity, maintaining contract quality, strengthening compliance, and enabling scalable sales execution across multiple lines of business and geographies.

2. Job Summary

We are looking for a Senior Manager, Customer Deal Deskto lead contract administration and deal desk operations for complex,



high-value customer engagements. The role is responsible for managing teams involved in contract preparation, negotiation support, approvals, audits, quality assurance, process improvements, and stakeholder collaboration.

The ideal candidate will bring strong commercial acumen, deep understanding of contract operations, excellent people leadership skills, and the ability to manage cross-functional relationships in a fast-paced, global workplace. This role requires a leader who can balance business enablement with policy adherence, risk mitigation, operational efficiency, and team development.

3. Key Responsibilities
- Lead and manage contract administration activities to ensure commercial contracts, licensing agreements, and related documents are prepared, reviewed, negotiated, and accepted in line with corporate policies.
- Partner closely with Legal, Sales, Business Development, Order Management, Revenue

📌 Sr Manager, Customer Deal Desk (Bengaluru)
🏢 Oracle
📍 Bengaluru