The Service Sales Support Engineer will be responsible for driving aftermarket service sales support activities for Industrial Steam Turbines, including preparation and submission of commercial offers for spare parts, repairs, overhauls, and service solutions. The role requires proactive identification of service opportunities, close coordination with cross-functional teams, timely quotation management and order booking to support business growth and enhance customer satisfaction.

The candidate should possess robust technical knowledge of steam turbine technology, commercial acumen, and the ability to manage customer requirements throughout the sales and order fulfillment cycle.

Key Responsibilities

Sales & Business support
- Proactively monitor Salesforce and other business systems to identify new service opportunities for Industrial Steam Turbines.
- Prepare and submit competitive offers for:
- Spare Parts
- Repairs and Refurbishments
- Turbine & Generators Overhauls
- Field Service Support
- Long-Term Service Agreements (where applicable)

Proposal & Quotation Management




- Develop techno-commercial proposals based on customer requirements and equipment condition.
- Maintain solid focus on improving Quotation Response Time (QRT) and ensure prompt submission of offers.
- Coordinate with Engineering, Field Service, Project Management, Operations, Procurement, and Sales team to obtain technical and commercial inputs.
- Ensure quotations are accurate, competitive, and aligned with company policies.

Order Management & Execution Support
- Ensure timely order booking and complete documentation.
- Monitor order processing activities and coordinate with internal stakeholders to meet committed delivery schedules.
- Follow up on customer purchase orders, clarifications, and contract requirements.
- Support issue resolution during order execution and delivery stages.

Technical Support
- Maintain strong understanding of Industrial Steam Turbine products, components, and

📌 Service Sales Support Engineer (Vadodara)
🏢 Siemens
📍 Vadodara