We are looking for a highly skilled and experienced Customer Service Executive to join our team in Hyderabad, responsible for providing exceptional service to customers seeking two-wheeler loans. The ideal candidate will have a solid background in customer service and experience working with auto plazas.

Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide excellent customer service through various communication channels.
- Resolve customer complaints and concerns in a timely and efficient manner.
- Collaborate with internal teams to improve overall customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.

Job Requirements
- Minimum 2 years of experience in customer service,



preferably in the auto industry.
- Strong knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Proficient in using computer systems and software applications.
- Strong problem-solving and analytical skills.

About Company

Tata Capital Ltd is a leading financial institution committed to providing innovative solutions to its customers. We are dedicated to delivering exceptional customer service and building long-term relationships with our clients.

CreateJd

📌 Customer Service Executive (Hyderabad)
🏢 Tata Capital
📍 Hyderabad