What You'll Be Doing...

You'll be managing and supporting enterprise customers for their business-critical services. You will be responsible for a wide range of activities surrounding the ongoing maintenance and expert level support of Verizon Managed Services customer networks, primarily Incident and Change Management. These activities will include the troubleshooting and resolution of highly complex network issues, complex change management, working with vendors and internal organizations (IT NOC, Engineering, PMO, etc.) on product wide issues as well as product readiness projects.
- Interacting with customers on high visibility and complex technical issues.
- Supporting a complex mix of technologies that create the Verizon Managed Services product offerings including Managed WAN (MWAN), Managed LAN (MLAN).
- Managing Wireless LAN (MWLAN - Aruba and Cisco WLCs and APs), etc.
- Providing expert level support for all underlying Verizon network access and fulfillment function for MNS Standard Change Management requests.
- Providing customer configuration which includes Cisco 7600,



ASR9K, ESR, GSR IOS & IOS-XR devices, and Juniper M320 and MX960 devices.

What We're Looking For...

You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You're great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You're a sought-after team member that thrives in a energetic work environment. You will be working with multiple partners so networking and managing effective working relationships should be your top most priority. You have an understanding of industry trends in all areas of Information Security.

You'll Need To Have
- Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Knowledge of BGP, EIGRP, OSPF, and RIP r

📌 Engineer II (Hyderabad)
🏢 Verizon Media Group
📍 Hyderabad