Datavio is a supply chain OS built for consumer brands. We help brands manage their material flow and cash flow, and enable them to build automations configured to their supply chain processes.
The Role
This is not a typical entry-level role. As a Founder's Office Associate, your primary focus will be configuring and building automated workflows for Datavio's customers — sitting at the center of how brands actually use our platform day to day. You'll work directly with the founders across product, customer success, and engineering, and you'll own the workflows and automations that turn a customer's supply chain processes into working, scalable systems on Datavio.
This is the right role for someone who is early in their career, technically curious, and wants to understand what it really takes to build a startup — starting with hands-on ownership of customer workflow configuration and automation. You will be expected to move rapid, take ownership, and grow quickly.
What You'll Do
Your work will center on configuring and automating customer workflows,
with exposure across the rest of the business. No two weeks will look the same.
Customer Workflow & Automation (Core Focus)
- Configure and build automated workflows and dashboards for customers on Datavio's platform
- Work closely with customers to understand their supply chain processes and translate them into automated, scalable workflows
- Troubleshoot workflow and automation issues, and iterate quickly to resolve them
- Collaborate with product and engineering to improve the platform's automation capabilities based on real customer use cases
- Document workflow configurations so they're repeatable and easy to scale across customers
Product & Experiments
- Support product planning, feature scoping, and product experiments
- Help track product metrics and synthesize user feedback into actionable insights
Customer Success
- Gather and organize customer feedback to inform product and business decis