Customer Service Executive (Bilaspur)

Customer Service Executive (Bilaspur)

13 Aug
|
SS Consultancy
|
Bilaspur

13 Aug

SS Consultancy

Bilaspur

Role & Responsibilities:
- Handle day-to-day banking operations including account opening, KYC verification, and documentation
- Process customer transactions: deposits, withdrawals, fund transfers, cheque clearing
- Maintain records, MIS reports, and ensure data accuracy in core banking system
- Coordinate with branch team for smooth customer service and query resolution
- Ensure compliance with RBI guidelines, bank policies, and audit requirements
- Assist in loan processing, CASA, FD/RD booking, and other banking products
- Handle cash management, vault operations, and end-of-day reconciliation
- Provide support to customers for banking services and resolve operational issues

Preferred Candidate Profile:
- Qualification: Graduate in any stream.
- Experience: 0-1 Years in Banking Operations. Freshers with good banking knowledge can apply
- Good knowledge of Core Banking Software, MS Office, and MS Excel
- Strong attention to detail and accuracy in documentation
- Good communication skills in Hindi & English
- Customer-centric approach with skilled attitude
- Willing to work in branch and follow shift timings if required

📌 Customer Service Executive (Bilaspur)
🏢 SS Consultancy
📍 Bilaspur

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