Potafo is looking for a proactive and detail-oriented Fleet Coordinator to support the day-to-day operations of our Hyperlocal & Quick Commerce delivery fleet. The ideal candidate will coordinate delivery partners, ensure smooth fleet operations, maintain operational records, and assist in achieving key delivery performance metrics.
Key ResponsibilitiesFleet Coordination
- Coordinate daily fleet operations to ensure timely order fulfillment and efficient driver allocation.
- Monitor rider availability and support smooth shift planning and scheduling.
- Assist in maintaining optimal fleet utilization to meet business demand.
Driver Support & Coordination
- Support the recruitment, onboarding, and training of delivery partners.
- Act as the primary point of contact for riders regarding operational concerns.
- Monitor rider attendance, productivity, and adherence to company policies and SOPs.
- Delivery turnaround time
- Prepare daily and weekly performance reports for management.
Fleet Maintenance & Documentation
- Coordinate preventive maintenance schedules and report vehicle issues.
- Maintain fleet-related documentation, including insurance, registration, permits, and service records.
- Ensure operational records are accurate and up to date.
Route & Operational Support
- Coordinate with operations teams to improve delivery efficiency.
- Assist in resolving delivery issues and rider-related operational challenges.
- Support route planning and workload balancing whenever required.
Compliance & Safety
- Ensure delivery partners follow company policies and safety guidelines.
- Conduct regular compliance checks and communicate operational updates to riders.
- Promote protected driving practices and operational discipline.
Technology & Reporting
- Utilize fleet management tools to monitor rider and delive