JOB DESCRIPTION – Manager Retail Sales & OperationsPosition Title

Total Experience- 5 to 10 Yrs

NOTICE PERIOD- Immediate joiner to 10 Days

Manager – Retail Sales & Operations

Department

Retail Operations, Sales & Customer Experience

Reporting To

CMD / Business Head

Location

Noida Head Office with extensive travel across Ramalaya centres, airports, railway stations and tourist locations.

Organization

Mode Retails Sales & Marketing Pvt. Ltd.

About the Company

Mode Retails Sales & Marketing Pvt. Ltd. is building India's first Cultural Luxury Retail Ecosystem through its flagship retail brand Ramalaya. The company operates brands including Ramalaya, Prabhu Shriram Collection (PSR), Elora Luxury Fragrances, Avyara Ayurveda and Earth & Forest Natural Wellness.

Position Summary

The Manager – Retail Sales & Operations shall be responsible for driving the complete operational, commercial, customer experience, training, productivity and profitability performance of all Ramalaya Centres.



The role shall function as the central command centre for retail operations and shall be accountable for maximizing sales, improving conversion ratios, increasing average bill value, strengthening customer experience, developing sales teams, ensuring operational excellence and driving continuous innovation across the retail network.

Key Objective of the Role

To ensure that every Ramalaya Centre functions as a high-performing retail experience destination delivering strong sales growth, exceptional customer experience, consistent brand presentation, high conversion ratio, higher average bill value, repeat customer generation, solid storytelling capability, operational excellence, inventory accuracy, team productivity and store profitability.

Key Responsibilities

1. Retail Sales Growth Management
2. Store Operations Management
3. Visual Merchandising & Store Presentation
4. Storytelling & Sales Excellence Development
5. Customer Experience Management
6. Training & Capability

📌 Manager – Retail Sales (Noida)
🏢 INCL Media Group
📍 Noida