Job Summary

We are seeking an experienced
Change Manager
with
10+ years of IT experience
to lead the transformation from legacy monitoring platforms to a unified
Observability and AIOps operating model
. The ideal candidate will drive change strategy, process transformation, stakeholder engagement, training, and adoption across IT Operations, NOC, Security, and related teams.

Key Responsibilities
- Define and execute change management and adoption strategies.
- Lead process redesign for Incident, Event, Monitoring, Alerting, ITSM, and ITOM workflows.
- Deliver stakeholder engagement, communications, and training programs.
- Drive organizational readiness and user adoption.
- Establish adoption metrics and measure business value.

Required Skills
- 10+ years




of IT experience with expertise in Organizational Change Management.
- Prosci/ADKAR, APMG Change Management
, or equivalent certification.
- Experience leading enterprise transformation programs involving
Observability, Monitoring, IT Operations, ITSM, ITOM, or AIOps
.
- Robust stakeholder management, process transformation, communication, and training skills.
- Experience working in complex, multi-country, multi-vendor environments.

Preferred Skills
- ITIL certification or enterprise IT Operations experience.
- Experience with Observability or Monitoring platform transformation

📌 Change Manager – Observability (India)
🏢 bytespoke
📍 India