Approach e/BL shippers and discuss with them potential consignees
- Approach agreed consignees and discuss with them the ZIM e/BL solution
- Approach e/BL shippers and discuss with them potential consignees
- Approach agreed consignees and discuss with them the ZIM e/BL solution
- On-board consignees by way of explaining the advantages, support their registration and the basic installations as required.
- Make sure all parties V-Cards are updated/exchanged between all relevant parties
- Work with the customers on applying the e/BL to all possible routes
- On-board consignees by way of support to their registration and activation processes and the basic installations as required.
- Make sure all parties V-Cards are updated
- Update ZIM IT and Customer services on new onboardings
- Provide support where needed to the customer
- Escalate to ZIM and WAVE where needed
- Adopt client complaints and follow up the resolution
- Solve ad-hoc problems/transfer service issues to relevant department
- Monitor customer performance
- Comply with tracking and reporting requirements

📌 E/BL (Electronic Bill of Lading) Pre Sales Specialist (Mumbai)
🏢 ZIM Integrated Shipping Services
📍 Mumbai