Telecaller Executive (Chennai)

Telecaller Executive (Chennai)

13 Aug
|
Forsche Technology Solutions
|
Chennai

13 Aug

Forsche Technology Solutions

Chennai

Company:
Forsche Technology Solutions Pvt. Ltd.

Location:
Anna Nagar, Chennai

Employment Type:
Full-Time

Experience:
Minimum 3 Years

Working Hours:
9:00 AM - 6:00 PM

Work Schedule:
6-Day Work Week (Rotational Week Off)

About Forsche

Forsche Technology Solutions Pvt. Ltd. is a quick-growing organization focused on Artificial Intelligence, Robotics, Education Technology, Digital Transformation, and Skill Development. We partner with educational institutions, corporates, and learners to deliver innovative technology-enabled solutions that create measurable impact.

Job Summary

We are looking for a highly motivated and target-driven Telecaller to manage both inbound and outbound calling operations. The ideal candidate will be responsible for converting enquiries into admissions or sales opportunities through effective communication, consistent follow-ups, and relationship management while maintaining accurate records in the CRM system.

Key Responsibilities




- Handle all incoming enquiries professionally and provide accurate information about Forsche's products and services.
- Make outbound calls to all leads generated through various marketing and business development activities.
- Qualify leads, understand customer requirements, and guide them through the sales process.
- Consistently follow up with prospective parents, students, institutions, and clients until closure.
- Achieve assigned monthly, quarterly, and annual sales and conversion targets.
- Maintain complete and accurate records of every interaction in the CRM system on a daily basis.
- Update lead status, follow-up schedules, remarks, and customer information without delay.
- Address all customer queries promptly and professionally while ensuring a positive customer experience.
- Build strong relationships with prospective customers to improve conversions and generate referrals.
- Coordinate with the Business Development and Sales teams for appointments, counselling sessions, demonstrations, and closu

📌 Telecaller Executive (Chennai)
🏢 Forsche Technology Solutions
📍 Chennai

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