Company Description
Knee Xpert is dedicated to increasing awareness and enabling early diagnosis of joint diseases, contributing to the vision of an “Arthritis Mukt Bharat.” The organization brings together doctors, physiotherapists, social workers, and influencers in a team-oriented community focused on joint care. Knee Xpert works to deliver accessible, quality joint care directly to individuals experiencing joint pain across India. The team is driven by a strong social mission, combining medical expertise with outreach and education to improve quality of life for people with joint conditions.
Job Description – Inside Sales Officer (Outreach)
? Location: Indore
? Salary: Upto ₹25,000 per month
? Department: Sales & Business Development
? Employment Type: Full-Time
About the Role
KneeXpert is looking for a proactive and target-driven Inside Sales Officer (Outreach) to connect with potential patients/clients, and support the sales team through effective outreach and follow-up activities. The role involves telecalling, digital outreach, lead nurturing,
and appointment/VC scheduling with the in-house medical team.
Key ResponsibilitiesInside Sales & Telecalling
- Handle outbound calls to potential patients and clients
- Explain KneeXpert services, treatments, and wellness solutions
- Address queries and provide accurate information about products and services
- Follow up with interested prospects and maintain regular communication
Outreach
- Conduct cold calling and outreach campaigns to identify potential clients
- Build and maintain a strong pipeline of qualified prospects
- Coordinate with the marketing team for campaign leads and follow-up actions
Appointment & VC Coordination
- Schedule appointments and virtual consultations (VCs) with the in-house doctors’ team
- Ensure timely reminders and coordination with patients and consultants
- Maintain records of scheduled consultations and follow-up status
CRM & Reporting
- Maintain and update lead details in